Strategic advisory Operational support Training

Accelerate your telecom team performance

GWIT brings senior experts to secure your decisions, strengthen operations and build your teams' skills. Executive advisory, field support and 2G->5G/IT/cyber training for measurable impact in a short timeframe.

Programmes

2G->5G, IT, Cyber, Business

Formats

Workshops, mentoring, bootcamps

Audiences

Operators, regulators, enterprises

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Target clients

  • Technical & marketing leadership
  • Regulators & institutions
  • Support teams & operations centres

Key deliverables

  • 2G->5G, IT & cybersecurity training programmes
  • Strategic coaching, business planning & modelling
  • Regulatory support and skills transfer

Learning path

Training modules (3 levels)

Progressive skills uplift from fundamentals to expertise with certification at each step.

Level 1: Fundamentals (5 days)

Audience: New entrants, career switchers, project managers

  • Telecom networking concepts (CS/PS, RRC/NAS protocols, mobility)
  • 2G->5G RAN architecture (NodeB, eNodeB, gNodeB, fronthaul/backhaul)
  • Mobile core (MSC, SGSN, MME, AMF, standard interfaces)
  • Essential KPIs (CSSR, CDR, throughput, latency, availability)

Certification: 50-question MCQ, 80% pass mark

Level 2: Operational (10 days)

Audience: Junior engineers, senior technicians, technical project managers

  • RF planning (link budget, Okumura-Hata/COST231 propagation models)
  • Optimisation (drive-tests, parameter tuning, degraded KPI analysis)
  • Troubleshooting (OMC log analysis, Wireshark traces, root cause analysis)
  • Real-case projects (LTE cluster dimensioning, 5G SA rollout)

Certification: Individual practical project + presentation to a jury

Level 3: Expert (15 days)

Audience: Senior engineers, architects, technical leads, directors

  • Multi-vendor E2E architecture (Ericsson/Huawei/Nokia, interoperability)
  • Advanced SON (MLB/MRO/CCO, proprietary algorithms, machine learning)
  • 5G standalone: slicing, MEC, URLLC, private networks
  • CAPEX/OPEX business case, 3-5 year strategic roadmaps

Certification: 30-page technical paper + defence before an expert panel

Transformation tracking

Adoption indicators (5 phases)

Progressive measurement of skills uplift with business KPIs for training ROI.

D+0: Baseline & D+30: Training

  • D+0: Initial skills audit (diagnostic test, gap mapping vs needs)
  • D+30: Participation rate ≥90%, post-training satisfaction ≥4/5
  • Certifications obtained vs targets (e.g. 80% level 1, 50% level 2)

D+60: Application & D+120: Autonomy

  • D+60: Pilot project tracking with defined KPIs (e.g. cut CDR >2% by 30%)
  • D+120: Teams able to repeat methodologies without external support
  • Indicators: incident resolution time (-40%), deliverable quality (peer review ≥3.5/5)

D+180: Continuous improvement

  • Local innovation: new use cases, optimisations specific to client context
  • Internal knowledge sharing (wiki, REX, junior mentoring by seniors)
  • Maintained certification (annual re-assessment, continuous training)

Structured handover

Skills transfer (4 steps)

Proven method for progressive client team autonomy.

1. Shadowing (Weeks 1-2)

  • Client teams observe GWIT consultants on real field missions
  • Explanation of decisions, tools used, methodologies applied
  • Live documentation: shared templates, checklists, scripts

2. Co-piloting (Weeks 3-6)

  • Mixed pairs: client leads, GWIT consultant supervises and corrects in real time
  • Daily debriefs: strengths, areas to improve, best practices
  • Intermediate validation: mini-projects with formative assessment

3-4. Supervised autonomy → Remote support

  • Weeks 7-10: Client runs solo, weekly reviews with GWIT
  • Months 4-6: Remote support — technical hotline, Q&A, best-practice sharing
  • Deliverables: internal wiki, screencast videos of procedures, Python/MATLAB toolbox

Learning resources

Training deliverables

Long-lasting materials to ensure autonomy and knowledge capitalisation.

Documentation & Labs

  • Course materials (annotated PDFs, interactive slides)
  • Hands-on labs (preconfigured VMs, sandbox environments)
  • Solved exercises (anonymised real cases, drive-test datasets)

Toolbox & templates

  • Python/MATLAB scripts (KPI analysis, link budget, RF planning)
  • Excel dimensioning templates (CAPEX/OPEX, traffic forecasting)
  • Quality checklists (SSV, acceptance, troubleshooting)

Knowledge base & videos

  • Internal wiki with FAQ, troubleshooting guides, best practices
  • Screencast videos for complex procedures (OMC, Wireshark, SON tools)
  • E-learning platform access (re-watchable modules, self-correcting quizzes)

Deliverables & methodology

Governance, skills and measurable support

We formalise your priorities, structure change management and measure operational impact.

Key deliverables

  • Strategic roadmap & business cases
  • 2G->5G, IT & SECURITY training programmes
  • Adoption kits, materials and operational guides

KPIs & outputs

  • Certification rate and skills uplift
  • Incident resolution time after training
  • Process adoption and compliance

Methodology

  • Maturity diagnostic & business needs
  • Blended paths (classroom + field)
  • Coaching, mentoring & impact tracking

Areas of intervention

Programmes designed for every role

We capitalise on operational experience to share best practice and secure decisions.

Advisory & executive support

Telecom/IT strategy, transformation, regulation, business planning and governance.

  • Market studies, business models, due diligence
  • CAPEX/OPEX plan and investment scenarios
  • Regulatory support and intelligence

Training programmes

Technical modules (radio, QoS, networks, cyber) and decision-making programmes for executives.

  • Tailored 2G->5G / IT / Dev / Data paths
  • Bootcamps and internal certifications
  • Blended sessions: classroom + digital

Operational support

On-demand expert reinforcement, NOC/RNO team coaching, project assistance and skills transfer.

  • "Shadow" coaching on critical processes
  • ITIL/PMI methods adapted to your teams
  • Assessment reports and improvement plans

Methodology

Outcome-driven support

Each mission is structured in phases with measurable indicators and lessons learned.

01

Immersion

Stakes diagnosis, interviews and audit of existing processes.

02

Co-design

Co-built programmes, KPI validation and planning.

03

Delivery

Workshop facilitation, coaching, operational support and continuous tracking.

04

Capitalisation

Feedback, impact reports and tool transfer to internal teams.

Why GWIT

Experts committed alongside you

Field experience

Leaders who have run major networks, QoS campaigns and digital transformations.

Premium pedagogy

Exclusive materials, African case studies and action-oriented workshops.

Measurable impact

Progress KPIs, individual coaching and tracked improvement plans.

Time to do better

Grow your teams with GWIT

Let's design together the training programme or advisory mission that will make the difference.

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